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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Vitto

June 25, 2024

5  out of  5 rating by Danielle Vitto
"They are very efficient and have great customer service! They answered all our questions and made switching over to State Farm such an easy transition. They helped us get the correct coverage that we need! The nasty review about Thomi is incorrect. When I needed to file a claim for an accident with a different insurance company, Thomi went above and beyond with my claim and made sure she updated me step by step when it came to dealing with the other persons insurance. It was all resolved fairly quickly as well. I have never experienced any issues with Thomi and Pat. Don’t believe all the reviews from people who write them out of frustration and to be spiteful!"
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Isabella Williams

June 25, 2024

5  out of  5 rating by Isabella Williams
"I highly recommend contacting Thomi or Pat for your insurance needs! My family and I all see Thomi whenever we need something changed with our insurance or just have a question! She is compassionate and takes the time to consider our needs. They are both wonderful people!!"
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Daneisha Washington

June 25, 2024

5  out of  5 rating by Daneisha Washington
"Thomi are simply the best ! She took care of all of my insurance needs … SHE WAS VERY KIND & PATIENCE …. Ms. Thomi made it simple and easy on how I can save money and she also make sure you get the right plan for you . I HIGHLY RECOMMEND 🥰😃"
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Brittany Arnold

June 24, 2024

1  out of  5 rating by Brittany Arnold
"Thomi is the WORST insurance individual I’ve dealt with in my experience of driving over a decade. I called on a Friday (5/24/24) to rectify an issue brought to my attention that they needed my picture ID or my insurance would be cancelled. She assured me she would take care of everything if I sent her the picture after the holiday when she returned on Tuesday. At that time I assumed she would be competent enough to do her job. It turns out that she did not upload it after I sent it and my insurance lapsed. When I called her on the phone today, (6/24/24) with my POA on the line as well, she tried to cover her tracks by stating it was also from a payment issue, even though I had been enrolled in autopay. She also stated she never received the picture, though I have proof it delivered. The conversation made no progress, as she made snarky comments in an aggressive and elevated tone, and I decided to switch to the office in Sharon. It should be noted she said her office was not reachable in person today and they were all at home even though it only states remote hours on Friday. Upon my arrival to the other office today, it was clarified that there were no payment issues with an underwriter on the phone at the Sharon location. The next time this office makes an error, as we are humans and it is bound to happen, I suggest you be honest with customers instead of having a hostile attitude and digging a deeper hole by lying. If she had of been honest I would still be a customer at that location. For other parties reading this interested in decency and professionalism for their insurance needs, I do NOT recommend business via Thomi."
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Joe Berringer

May 3, 2024

5  out of  5 rating by Joe Berringer
"Got my insurance switch in under 20 minutes. Very nice to talk to."
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Kyle Scott

April 4, 2024

5  out of  5 rating by Kyle Scott
"Very helpful! Great rates"
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Mary Elizabeth Wheeler

March 6, 2024

5  out of  5 rating by Mary Elizabeth Wheeler
"Great service! Straight to the point and no sales pressure, just excellent customer service."
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February 26, 2024

5  out of  5 rating by jaylan
"Really helpful!"
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Nevena Djurovic

February 8, 2024

5  out of  5 rating by Nevena Djurovic
"Switched from Progressive to State Farm and it was 700$ cheaper for full coverage for two cars. Thomi was amazing. I called yesterday and today I was able to set everything up for my car insurance. Highly recommend them."
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Renita Zidak

January 29, 2024

5  out of  5 rating by Renita Zidak
"I put in a request for a quote over the weekend and by 2pm on Monday I had new and cheaper insurance on my home and autos. Thomi was fast, efficient and knowledgeable. Very easy to work with and I would highly recommend!"
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domenick dimeco

January 18, 2024

5  out of  5 rating by domenick dimeco
"Pat & Thomi are simply the best ! They took care of all of my insurance needs whether it's life , auto , home , etc. They make it simple and easy to save money and make sure you get the right plan for you . I HIGHLY RECOMMEND 👍"
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Nancy Miller

January 3, 2024

5  out of  5 rating by Nancy Miller
"I highly recommend them. I called for quotes on car insurance and they made it very easy and made suggestions for my policy that would serve me better and saved me at the same time."
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Sharan moose

December 29, 2023

5  out of  5 rating by Sharan moose
"I was very happy with the service I received from you company. Thank you for your help and patience with me."
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Hailey Houk

December 15, 2023

5  out of  5 rating by Hailey Houk
"Thomi is so quick, efficient, and helpful. I even shopped around once I got State Farm’s quote and they were the most affordable with the best policy. The homeowners insurance was a breeze to get through also. Just stop here and don’t waste your time!"
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Karie Strickler

December 7, 2023

5  out of  5 rating by Karie Strickler
"Try quick and helpful!!"
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Jazz Chambers

December 4, 2023

5  out of  5 rating by Jazz Chambers
"Thomi was great and very understanding! She cleared things up Quick! Great Service!"
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Karen Miller

November 8, 2023

5  out of  5 rating by Karen Miller
"Thomasina was so sweet & helped me quickly with what I needed. I definitely recommend state farm"
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Mikayla Harrison

October 31, 2023

5  out of  5 rating by Mikayla Harrison
"It was a quick and easy process. Thomi was great to work with!"
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Dj Pannunzio

October 30, 2023

5  out of  5 rating by Dj Pannunzio
"Great customer service and also beat my previous rate, I’m now getting auto and home for less than the cost of my auto policy previously."
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Melody Trani

October 5, 2023

5  out of  5 rating by Melody Trani
"Such a pleasure doing business with Thomasina. She made switching my coverage from Florida to PA a breeze. Also helped with my Renters Ins. I highly recommend my local State Farm office & believe me they are a Good Neighbor 😉"
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Alexis Henderson

September 22, 2023

5  out of  5 rating by Alexis Henderson
"Great Customer Service!!"
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Lachelle Christman

August 30, 2023

4  out of  5 rating by Lachelle Christman
"Thomi is very helpful and made what was a stressful experience easy to navigate. She is patient and professional. Thank you!"
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Alexa Brandon

August 21, 2023

5  out of  5 rating by Alexa Brandon
"Friendly,Helpful, quick and professional."
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Becky Brandon

August 15, 2023

5  out of  5 rating by Becky Brandon
"Every time I’ve needed a question answered or any inquiry the staff is wonderful! Thomasina is fantastic! Pat is our agent for all of our family insurance needs. Thank you!"
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Jim Williams

August 14, 2023

5  out of  5 rating by Jim Williams
"Great very nice people"